Potential Teamster Union/UPS Strike

Important Announcement: Enhancing Your Shopping Experience with New Parcel Delivery Providers

Dear Valued Customers,

At Ozark Fence & Supply, our commitment to delivering the best possible shopping experience is unwavering. To further enhance the efficiency and reliability of our parcel deliveries, and to avoid possible delays or disruptions, we are excited to announce a significant update that will positively impact your shopping journey with us.

Switching to USPS and FedEx for Faster and More Reliable Deliveries

Starting immediately, we will be transitioning from UPS to two new parcel delivery providers – USPS and FedEx. After careful consideration and thorough evaluations, we firmly believe that this strategic move will help us maintain a high standard of on-time deliveries while minimizing disruptions in the shipping process.

Both USPS and FedEx are renowned for their exceptional delivery services, and we are confident that their extensive networks and dedication to customer satisfaction will meet and exceed your expectations. Your orders will now be handled by carriers with proven track records, ensuring they arrive at your doorstep swiftly and in impeccable condition.

Putting Your Satisfaction First: Temporary Suspension of Free Shipping

We understand the importance of providing you with cost-effective shipping options. However, to maintain the quality of our delivery services with USPS and FedEx, we must address the financial implications. The costs associated with these premium providers are higher than our previous carrier, UPS.

While we strive to maintain reasonable shipping rates, we must temporarily suspend our Free Shipping offer until shipping costs stabilize. We assure you that this decision was not taken lightly, and we are actively exploring opportunities to optimize shipping expenses without compromising the quality of our services.

Navigating Labor Strike Issues

The decision to switch parcel delivery providers was also influenced by the recent labor strike issues affecting UPS. The labor strikes resulted in sporadic delays and disruptions, posing challenges for us to fulfill your orders promptly and efficiently. We firmly believe that by choosing USPS and FedEx, we can mitigate the risks of such disruptions and offer a smoother shopping experience.

We understand and respect the rights of workers to advocate for better working conditions, and we hope for a swift resolution to the labor strike issues faced by UPS employees. In the meantime, our transition to USPS and FedEx is intended to ensure uninterrupted service to you.

Our Commitment to You

At Ozark Fence & Supply, you, our valued customers, are at the heart of everything we do. Your satisfaction is our top priority, and we are continually seeking ways to improve your shopping journey with us. The switch to USPS and FedEx, though prompted by external challenges, signifies our dedication to offering you a seamless and delightful shopping experience.

As we embark on this new chapter, we genuinely appreciate your continued support and understanding during the transition period. We are confident that this move will lead to more efficient and reliable deliveries, making your online shopping experience with us even more enjoyable.

Should you have any questions or concerns, our friendly and knowledgeable customer support team is always here to assist you. Please don't hesitate to reach out to them at info@ozfence.com.

Thank you for being a part of our Ozark Fence family. We look forward to serving you with even greater excellence in the days to come.

Sincerely,

Joe Everest

President
Ozark Fence & Supply